Citizen’s Advice Bureau – Tony Dolphin talks Research & Campaigns

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Citizen’s Advice Bureau – Tony Dolphin talks Research & Campaigns.

Mix Mornings with Elly O'Meara

Tony’s role at CAB St Albans is different to that of other volunteers and team members.  His role is all about using data to understand what underlying problems are within the community and use that to give a collective voice to campaign for change.  CAB St Albans dealt with 10,000 people in the last year, and over 30,000 problems – that’s a lot of data to use and harness in the right way!

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